How do I sign up for the free trial?
Click on the "Try Me Free" button above. Fill out the Sign-up form. You will receive an activation email. Click on the link and sign in with your email address and the password that you created. For a detailed video, click on "Video Tour" in the upper left-hand corner of this page.
How do I sign up if I have a zlingo account?
Sign in to your account, click on ‘Payments’, and select the desired package. For a detailed video, click on "Video Tour" in the upper left-hand corner of this page.
How do I sign up if I do not have a zlingo account?
On the homepage, click on ‘Sign up Today’, fill out the form, and select the desired package. For a detailed video, click on "Video Tour" in the upper left-hand corner of this page.
How does zlingo protect my payment information?
All payments to zlingo are processed through PayPal (www.paypal.com) one of the biggest and safest payment platforms in the world. This means that as a security measure, zlingo never actually handles nor stores your payment information. All payments made through our webiste are securely processed.
How do I sign up for Online Tutoring?
Log in and go to My Zlingo-Payments. Select a package and make your payment. For a detailed video, click on "Video Tour" in the upper left-hand corner of this page.
How do I access the virtual classrooms?
After you have signed up for Online Tutoring, go to My Zlingo-Online Tutoring. On the calendar, the link will be active on the day and at the time previously scheduled. Click on the link to enter the virtual classroom.
Can I reschedule or cancel an online session?
Yes, but it must be done 72 hours prior to the session. Go to My Zlingo>Online Tutoring. Hover the mouse over the session you would like to reschedule or cancel, and click on reschedule. Only sessions that comply with the 72-hour requirement will be eligible for rescheduling.
Can I request a different tutor?
Yes. After every session, you will be asked to evaluate your tutor and if you would like to continue with the same tutor. You can also submit the request by email 72 hours prior to the next session to support@zlingo.com.
Do I have to study the topics in a specific order?
In general ZLINGO allows you to pick and choose the topics you prefer; however, for optimal results the Basix and Pronunciation Programs should be studied in the order suggested. For a detailed video, click on "Video Tour" in the upper left-hand corner of this page.
How can I access the programs?
Sign in to My Zlingo and click on Programs, then select the desired Program. For a detailed video, click on "Video Tour" in the upper left-hand corner of this page.
How many times can I access a specific program, topic, or unit?
Once you sign up, you will have unlimited access to all ZLINGO Programs. This means you can access any program as many times or as long as you want during the time of the plan that you select.
Can I improve my test scores?
You can take any given test as many times as necessary to obtain the desired score.
How do I get graded?
As you go through the exercises, ZLINGO keeps track of your progress which can be viewed in My Zlingo - Progress Report. You may repeat the exercises as many times as you wish for additional practice. In order to take the official tests for a Topic, go to My Zlingo - Proficiency Tests. You may take the tests again until you achieve the desired grade. For a detailed video, click on "Video Tour" in the upper left-hand corner of this page.
How are certificates awarded?
Certificates are awarded and available for download as you comply with the requirements. To see the requirements go to My Zlingo - Certificates.